Shipping and Payment

The following conditions apply:

Delivery takes place domestically (Germany) and to the following countries : Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Norway, Switzerland, Serbia, Turkey, United Kingdom.

Shipping:

Domestic deliveries (Germany):

  • We calculate the shipping costs at €4.99 per order up to 2kg.
  • Express shipping is €14.00 per order up to 2kg.

Deliveries in European Union:

  • We calculate shipping costs to the European Union at €13.99 per order up to 2kg.

International deliveries:

  • We calculate international shipping costs at €26.90 per order up to 5kg.

These prices apply to delivery up to the specified weight. Shipping price may change as more items are added. The price will be updated at checkout.

Delivery times

Unless another deadline is specified in the respective offer, the goods will be delivered domestically (Germany) with express shipping within 1-2 working days. Domestic deliveries with standard shipping take place within 2-4 working days. For international deliveries within 2-8 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.

A notice:

Once the order has been dispatched, the courier is responsible for delivering the item to you and we cannot control the delivery time.
Please note that the same applies to delays in international deliveries due to customs - we cannot control how long it will take your country's customs authorities to release your goods.
The courier only delivers to the specified address and does not leave the shipment with a neighbor. If no one is home to receive the shipment, the courier should leave a card stating that delivery has been attempted and with instructions for redelivery on another day.
Once the item has been dispatched you will receive a tracking number and the courier used.
It is the buyer's responsibility to ensure that the correct address was provided when ordering. Nouriabaya assumes no responsibility if an incorrect address is entered and the buyer does not receive the item.

Accepted payment options

  • payment with credit card
  • Payment via instant transfer (via Klarna)
  • Payment by invoice (via Klarna)

Via PayPal/PayPal Plus:

  • Payment via PayPal
  • Payment via PayPal Express

If you pay by credit card, your credit card account will be debited upon conclusion of the contract.

If you have any questions, please feel free to contact us using the contact form or by email to info@nouriabaya.de.